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Course 1
Selling, A Way of Life
Your ability to do well in life depends on your ability to sell!
- Selling is a Prerequisite for Life
- The Commission
- Volume and Profit: Part One
- Volume and Profit: Part Two
- Salespeople Drive Entire Economies
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Course 2
Professional or Amateur?
Learn the differences between the pro and the amateur.
- Professional or Amateur?
- The Great Shortage
- Commitment
- Greener Pastures
- The Power of Prediction
- The Only Reason You Won't Like Selling
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Course 3
The Most Important Sale
Learn how to get sold, stay sold, and make the sale.
- Selling Yourself
- Conviction is the Make/Break Point
- The Ninety-Day Phenomenon
- Put Your Money Where Your Mouth Is!
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Course 4
The Price Myth
Learn why price is not your problem and how to handle price with any customer in any situation.
- It's Almost Never Price
- Love, Solve Problems, and Confidence
- More on Price
- Handling "Other" Concerns Handles Price
- Justifying Price with Other Inventory
- Salespeople Stop Sales, Customers Don't
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Course 5
Your Buyer's Money
This course teaches you exactly how to handle the issue of money with certainty and confidence in a deal.
- No Shortage of Money
- The People Business, Not the "X" Business
- The Most Interesting Person in the World
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Course 6
The Magic of Agreement
Master the skill of agreement and take the fight out of the deal.
- The First Rule of Selling
- The Agreement Challenge
- The Agreement Drill
- Trust is Critical to the Sale
- Customers Don't Make Sales, Salespeople Do
- Credibility + Increased Sales
- People Believe What They See, Not What They Hear
- Use Third-Party Data to Validate
- Tips on Using Information to Build Trust
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Course 7
Give, Give, Give
Learn how to use the attitude of service to increase your control of the customer.
- The Magic of Give, Give, Give
- Love the One You're With
- Level of Service
- Make Service Senior to Selling
- The Hard Sell
- Closing is Like a Recipe
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Course 8
Massive Action
Learn the exact formula to attain your targets and know how much action is necessary!
- Take Massive Action
- The Four Degrees of Action
- Massive Action = New Problems
- Production Yields Happiness
- The 10X Rule
- Work Your Power Base
- How to Build Your Power Base
- Impose on Them or Help Them?
- Capitalize on the Easy Sale
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Course 9
Time
Controlling time is one of the most important skills of the productive professional. Learn how to control time!
- How Much Time do You Have?
- Use Every Moment to Sell
- The Lunch Opportunity
- Lunch Out = Sale Up
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Course 10
Attitude
Attitude alone can take you to the next level. Learn how to control your attitude, stay positive, and change the attitudes of others!
- A Great Attitude is Worth More Than a Great Product
- Treat Them Like Millionaires
- Daily Attitude
- A Product of Your Environment
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Course 1
Getting Started
The Steps to the Sale is your blueprint for a successful career in sales. Without this roadmap you can get lost in the deal. Knowing the Steps to the Sale = Control.
- What is the Road To The Sale?
- Steps in the Road to the Sale 1-13
- Mistakes to Avoid
- Commit to the Steps
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Course 2
Attitude
Here you will learn exactly what is needed to have a great attitude 24/7. Your attitude will determine how well you do in sales. Master it!
- Your Mental Disposition
- Service is Senior
- Verbally Deliver a Great Attitude
- How to Stay Positive
- Tricks to Staying Positive
- 20 Traits of a Great Attitude
- Rules to Being Positive
- Positive Communication
- Summary
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Course 3
The Greeting
The greeting is your first chance to make a great impression on the customer. What you say and how you say it will set the tone for the rest of the deal. Do it right!
- Purpose of the Greeting
- Your Introduction
- Putting the Buyer at Ease
- Handling the RDR
- Common Ground
- Using Information
- Using Information Part 2
- Information Gets You Information
- Dress and Posture
- Tips on the Greeting
- Biggest Mistakes In The Greeting
- Great Greetings
- Terrible Greetings
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Course 4
Objections In The Greeting
A complete overview of the customers objections during the greeting. Here Grant provides you with exactly what to say to move the sale forward.
- Handling Objections in The Greeting
- Difference Between Want and Ask
- Initiate Objections in the Greeting
- Handling Price in the Greeting
- Mistakes Made in Handling Price
- Just Looking
- Want to Speak To Your Manager
- Time Objections
- Concerning Financing
- Credit Concerns
- What Will the Payments be On?
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Course 5
Fact Finding
You cannot control the sale without asking quality questions. This course will show you the exact questions you need to ask to sell effectively.
- The Importance of Fact Finding
- 21st Century Fact Finding Best Practices
- What - Why - How
- The New Situation
- Wrong Product
- Clues from the Last Purchase
- Questions Not to ask
- Questions to ask on a trade-in
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Course 6
Selection Demonstration
This course gives you a step by step guide on what to do to outsell your competition using the demonstration and presentation.
- The Basics
- Selection
- Verify Selection With Alternatives
- More On Alternatives
- Demonstration Basics
- Feature Advantage Benefit
- Product Knowledge - Mistakes
- The Why
- Why's and APES
- Controlled Presentations
- Present First
- The Rules
- Assumptive
- Demonstration - Mistakes
- Demonstration - Objections
- Sell Yourself
- Super Freak The Presentation
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Course 7
Trial Closes
Learn to increase the level of ownership your customer is assuming with the product you're demonstrating.
- What's a Trial Close?
- Trial closes you can use
- Gaining Mental Ownership
- Objections to trial closes
- Not just the product
- Make Them Feel Like Family
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Course 8
Write Up
If you don't write the buyer, then you can't sell the buyer. Learn how and when to write up the buyer to increase your deliveries.
- Introduction
- Excuses
- Increase Write Ups
- Mistakes
- Assumptions
- Objections
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Course 1
The Theory of Closing the Deal
Modern day technology for understanding and executing the close.
- Purpose of the Program
- The Cost of Not Closing
- The End Game is the Close
- The Importance of the Close
- The Winner's Exchange
- The Goal of the Closer
- Know or No
- Two Ways to Learn
- Closing is a Service
- Relationship and the Close
- The 20/80 Rule
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Course 2
The 10 Reasons Closers Fail
Without these critical principles you will fail to close. Learn them and succeed in the close.
- Never Attempted to Close
- Pressure is Perceived as a Bad Thing
- Unwillingness to Deal With Emotions
- A Lack of Belief in the Product
- An Incorrect Estimation of Effort
- Being Reasonable
- No Financial Plan in Place
- Handling Objections That are Only Complaints
- Shortage of Closing Material
- Incorrect Barrier
- Recap - The 10 Barriers to Getting a Deal Closed
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Course 3
The Rules of Closing
An exact breakdown of the methods and technologies used by today's top closers.
- The Rules
- Always Present Your Proposal in Writing
- Always Clearly Communicate Your Proposal
- Always Make Eye Contact
- Always Have a Pen Available
- Know How to Use Humor
- Always Ask One More Time
- Always Have Available an Arsenal of Closes
- Stay With the Buyer
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Course 4
Advanced Rules for Closing
Advanced strategies and practices for top dollar profits.
- Treat the Prospect Like a Buyer
- Always Know You Can Come to an Agreement
- Always Maintain a Positive Demeanor
- Always Smile No Matter the Outcome
- Always Treat a Buyer Like They Can!
- Always Acknowledge the Buyer
- Always Agree With the Buyer
- Always Look for a Solution
- Care So Much That You Refuse Not to Close
- Use the Full Arsenal of Closes
- Always Know You Do Not Provide a Service Until You Close
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Course 5
Money Closes 1-10
This course contains Money Closes 1-10.
- Payment Close
- Payments to Figures Close
- Rate Close
- Agreement Close 1
- Agreement Close 2
- Agreement Close 3
- Won't be the Last Time Close
- Be Grateful Close
- Congratulations Close
- Do it Anyway Close
- Watch All Closes Back-to-Back
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Course 6
Money Closes 11-20
This course contains Money Closes 11-20.
- Disease Close
- Inventory Close-Move Down
- Inventory Close-Move Up
- Selection Alternative Close
- Package Alternative Close
- Payment Breakdown Close
- Budget Close 1
- Budget Close 2
- Budget Close 3
- Budget Close 4
- Watch All Closes Back-to-Back
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Course 7
Money Closes 21-30
This course contains Money Closes 21-30.
- Budget Close 5
- Assume Zero Balance Close
- Down to the Penny Close
- Reduce to the Ridiculous Close
- Better to Live Rich Close
- Can't Take it With You Close
- No Shortage of Money Close
- Justify Close
- Money Equal Close
- Treat Yourself Close
- Watch All Closes Back-to-Back
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Course 8
Money Closes 31-45
This course contains Money Closes 31-45.
- Work Hard to Earn This Close
- You Deserve it Close
- Discount Close
- No Equity Close
- Same Product Close (Yours)
- Same Product Close (Theirs)
- Now and Later Close 1
- You Knew That Before Close
- Gratitude Close
- Who Taught You That, Close
- Able Close
- Commission Close
- Leave it up to the Bank Close
- Quality Close
- Price Guarantee Close
- Watch All Closes Back-to-Back
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Course 9
Time Closes
This course contains Time Closes.
- Important Person Close
- Flush The Objection Close
- Want to be First or Last Close
- Sooner or Later Close
- Get it Done and Over Close
- Never the Best Time Close
- Future Date Close
- Now or Never Close
- Get More Done Close
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Course 10
Stall Closes
This course contains Stall Closes.
- Spouse Stall Close 1
- Spouse Stall Close 2
- Spouse Stall Close 3
- Spouse Stall Close 4
- Unavailable Party Close
- Unavailable Party Close 2
- Think About it Close 1
- Think About it Close 2
- Think About it Close 3
- Think About it Close 4
- Think About it Close 5
- Leave Some Paperwork Close
- Going to Wait Close
- Rash Decision Close 1
- Rash Decision Close 2
- Nothing to do With Decision
- Either Way Close
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Course 11
Product Closes
This course contains Product Closes.
- Delivery Close
- Check Close
- Scale From One-to-Ten Close
- Equipment Close
- Title/Registration Close
- Paperwork Close
- Insurance Close
- No Other Reason Close
- Momentum Close
- Re-Present/Re-Demo Close
- Everything The Same Close
- Summary Close
- Comparison Investment Close
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Course 12
Advanced Closes
This course contains Advanced Closes.
- Second Party Assist Close
- Second Baseman Close 1
- Second Baseman Close 2
- Do It For Me Close
- Payoff Close
- Delay Payment Close
- No Cosigner Close
- Feel-Felt-Found Close
- Handshake Close
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Course 13
Classic Closes
This course contains Classic Closes.
- Three Yes's and Then Close
- Referral Close
- If I Could, Would You Close
- Eleventh Inning Close
- Ben Franklin Close
- Scarcity Close
- Puppy Dog Close
- Feel-Felt-Found Close
- Handshake Close
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Course 1
Fundamentals on the Phone
Grant Cardone shows you everything he knows about the phone and how it can make you more money than you ever thought possible.
- Introduction to the Fundamentals
- Telephone's Importance
- Types of Calls
- Grant's Rules of the Phone
- What Makes a Good Phone Person
- Myths About the Phone
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Course 2
Incoming Calls
Who's calling? What do you know about this buyer? Is this even a quality call? How close to buying are they? What do they want? How do you see the incoming call? How do you handle the incoming call?
- Introduction to Incoming Calls
- Buyer's Goals
- Sales Person's Goals
- Your Responsibilities
- Types of Calls
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Course 3
Things To Avoid
Grant gives you a list of things to avoid to keep you successful on the phone.
- Things to Avoid
- Quick Review of Incoming Calls
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Course 4
Keys To The Call
In Keys to the Call Grant dissects the incoming call bit by bit to maximize the opportunity, sell the appointment and lock it down.
- Parts of the Call
- The Greeting
- Fact Finding
- Number and Name
- Hold Button
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Course 5
Appointments & Stalls
How do you get an appointment and keep it? Learn how to never take NO for an answer again! Use the tools in this course to stay in the game.
- Appointments
- Appointment Stalls
- Stall Killer
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Course 6
Ending Calls
In this vital last step Grant wraps up the ways and means to lock in an appointment to guarantee it sticks.
- Ending Calls - VITAL